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The following paragraphs contain the general terms and conditions under which EZ Dorm Inc. ("EZD") is engaged in the movement, transportation, rental, and/or storage of personal items including, but not limited to, boxes and packages within the United States and jointly through interchange with its affiliates. THE EZD reserves the right to amend any portion of this service explanation at any time. The most current service explanation may be found at EZD Web site ( and is available upon written request from the EZ dorm main office.

1. SERVICE. Storage Services shall include the pickup, transportation, storage, and delivery of the Customer's possessions. The Customer shall present pre-packed personal goods to EZD at the time of pickup. EZD shall transport these goods to an appropriate storage facility chosen at the sole discretion of EZ Dorm. EZ Dorm will return the goods to the Customer during dates and times established by EZD by considering school and dormitory schedules. Customer agrees to be present to receive the goods at the specified delivery date, time, and location.

2. STORAGE. The Customer understands access to goods in storage is permitted only with 5 days prior notice and upon payment of a non-refundable fee as per the Pricing section below. If the items must be delivered prior to the specified delivery dates, an additional fee will apply as per the Pricing section below.

3. THE MATERIAL DROP-OFF. EZ Dorm will provide dates and times for the materials that they will need for their packing. This information will be sent to the customer via email, also it will be posted on the website as well. The customer must establish an account with EZD and show up with a school I.D. The customer at that time will sign a contract with EZD. On this contract, the customer will acknowledge the he or she has read the Terms and Conditions. The terms and conditions are the same as on the website. The customer will receive the materials that he or she requested, at this time they may request for additional materials. At that time, A Customer Service representative will indicate the amount of materials given, write that amount on their contract. The boxes that the customer takes must be used for our program. Any extra boxes that the customer does not use should be given back on the day of their scheduled pick-up. If the customer takes more boxes than they use and does not return them in same condition that they received them, there will be additional charges for those items. The cost for items are as follows: small box: $3.00, medium box: $4.00, large box: $5.00

4. PICK-UP AND DELIVERY. EZ Dorm will provide the Customer with a date, time and location of which pickup or delivery will occur. This information will be sent via email to the customer and information will be posted on the website. EZD provides storage services subject to a number of restrictions. The Customer accepts full responsibility and liability for any damages or losses that result from the Customer's failure to adhere to these service restrictions. The Customer must communicate any changes to the previously scheduled delivery date or location to EZD at least 15 days prior to the earlier of the originally scheduled delivery date and the new delivery date. Changes made within 14 days of delivery are not guaranteed. An additional fee may be assessed as per the Pricing section below. The Customer recognizes that EZD will not be held liable for damage to their belongings after delivery has occurred. In the event that the Customer is not present during their scheduled delivery date and time, EZD representatives will not leave items behind and the customer will have to make arrangements for a redelivery solely at the expense of the customer. Customers must notify EZD in advance if someone else is to receive their belongings. The Customer recognizes that only loss or damage caused by the negligence of EZD will be covered by EZD insurance policy, as described in these Terms and Conditions. Only physical damage to the exterior of the item will activate any insurance claim on the item.

5. HOW TO PACK GUIDE. The Customer acknowledges reading and accepting the terms of EZD Packing Tips as found on EZD Web site and agrees that the safe packing of items is the sole responsibility of the Customer.

6. PRICING AND DEPOSITS. The Customer agrees to pay the total cost of the services provided by EZD based on the number and type of items tendered to EZD at the time of pickup, the exact services to be provided, and the prices contained on EZD web site. The Customer further agrees to pay any applicable fees as specified in the Pricing section. The Customer agrees to pay a $25 deposit by credit card to reserve space for our services. The deposit will be credited against the Customer's final bill. Deposits will be refundable only if requested prior to packing materials being picked up by the customer. The deposit will be refunded in full in the event that EZD is unable to perform the services for the Customer for any reason other than the Customer's willful acts to void the contract. All charges for services are due and payable immediately following the pickup of the Customer's possessions. All accounts must be paid at the time of pickup. The Customer hereby authorizes EZD to charge the Customer-provided credit card or bank account for the balance owed for the services rendered and any additional fees after deducting the initial deposit. The Customer acknowledges that they remain indebted to EZD for any balance owed on their account as a result of invalid credit card information, EZD’S inability to receive credit card authorizations, or for any other reason, which prevents EZD from being paid for the services and any additional fees. EZD reserves the right to hold the Customer's possessions until payment has been received in full. The Customer acknowledges that their failure to pay their account in full prior to the delivery date could result in a change in the delivery date and the assessment of additional fees. Pricing for the services shall be in accordance with the pricing schedule contained on the EZD Web site. In addition, EZD will charge and the Customer will pay additional fees as described in this section. The purpose of the additional fees is to compensate EZD for expenses it incurs beyond those associated with the provision of services according to standard procedures. Additional Fees may be charged for the following, as explained in the sections of this Agreement: Redelivery After 2nd Failed Attempt - $50, Summer Access (location of warehouse) - $50, Late Change of Delivery Day or Location - $50, Billing Fee - $15, Additional Abandonment Fees - Costs incurred when storage items are not claimed by the Customer.

7. VENDERS/AGENTS. EZD uses vendors and other agents in performing the services for the Customer. The Customer acknowledges the use of these parties and the fact that the Customer has no contractual relationship with these parties.

8. INSURANCE / LIABILITY. (a) EZD when transporting to or from the warehouse for permanent storage acts as a private carrier only, reserving the right to refuse any order for transporting and in no event is a common carrier. (b) This contract is accepted subject to delays or damages caused by war, insurrection, labor troubles, strikes, Acts of God or the public enemy, riots, the elements, street traffic, elevator service or other causes beyond the control of EZD. (c) EZD is not responsible for any fragile articles injured or broken, unless packed by its employees and unpacked by them at the time of delivery. EZD will not be responsible for mechanical or electrical functioning of any article such as but not limited to, pianos, radios, television sets, clocks, barometers, mechanical refrigerators or air conditioners or other instruments or appliances whether or not such articles are packed or unpacked by the company. (d) No liability of any kind shall attach to EZD for any damage caused to the goods by inherent vice, moths, vermin or other insects, rust, fire, water, changes of temperature, fumigation or deterioration. (e) Unless a greater valuation is stated on the front of this contract, the consumer-bailor or owner declares that the value in case of loss or damage arising out of storage, transportation, packing, unpacking, fumigation, cleaning or handling of the goods and the liability of the company for any cause for which it may be liable for each or any piece or package and the contents thereof does not exceed and is limited to $0.60 per lb. per article, or for the entire contents of the entire storage lot does not exceed and is limited to $2,000, upon which declared or agreed value the rates are based, the consumer-bailor or owner having been given the opportunity to declare a higher valuation without limitation in case of loss or damage from any cause which would make EZD liable and to pay the higher rate based thereon. EZD’s liability may on written request of the consumer-bailor at the time of the signing of this contract or within a reasonable time thereafter be increased on part or all of the goods stored. The rates charged for such increased valuation are set forth on the front side of this contract. The consumer-bailor acknowledges that he or she has been furnished with EZD’s tollfree number to enable the consumer-bailor to request such increased valuation after the date of signing of this contract. EZD must be contacted within ten (10) days after the consumer-bailor's household goods have been deposited with EZD for storage in order to increase the liability of EZD for loss or damage to the consumer-bailor's goods. (f) In no event shall EZD be responsible for loss or damage to documents, stamps, securities, specie or jewelry or other articles of high and unusual value unless a special agreement in writing is made between the consumer-bailor and EZD with respect to such articles. EZD strongly recommends the purchase of additional insurance. Insurance can be purchased on the day that we pick-up your items. Insurance can be purchased at the replacement rate of $10 per $500, (you will identify and assess the value of each box, or item that you would like to insure) This insurance is in effect from the time of pick-up, till you return in the fall.

9. ABANDONMENT. Without limiting the right of EZD to conclude for other reasons that the Customer will not be returning to school, the Customer agrees that their failure to be present on the scheduled delivery day and their failure to communicate with EZD concerning an alternate delivery arrangement constitutes abandonment of their stored possessions. Under abandonment of their possessions, the Customer agrees to pay EZD for all charges and fees relating to the failed delivery and further shipping of the possessions to the permanent address provided by the Customer at the time of registration. EZD has the right to assume ownership of the abandoned property on December 30th of the service year.

10. WAIVER. Except as specifically provided in this Agreement, the Customer waives any claims for damage or loss of any article against EZD and its employees. The Customer expressly releases and holds EZ Dorm Inc, and its agents and employees harmless from any and all costs of processing any claim or defending any claim arising from this Agreement.

11. APPLICABLE LAW. The Customer acknowledges that there are no representations, warranties, or Agreements by or between the parties which are not fully set forth herein and no representative of EZD or EZD’s agents is authorized to make any representations, warranties, or Agreements other than as expressly set forth herein. A writing signed by the parties may only amend this Agreement.

12. ENTIRE AGREEMENT. This Agreement shall be governed, interpreted, and construed according to the law of the Maine. The Customer agrees that any court action pertaining to this agreement shall be conducted in courts in the State of Maine.

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EZ DORM, INC. P.O. Box 505662, Chelsea, MA 02150
Office (617) 889-0540 Fax (617) 889-0541
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©2005-Present. EZ Dorm, Inc. ALL RIGHTS RESERVED.